We make your clients happy
You've worked very hard to get your clients. And keeping them is an important task. Happy clients are ten times more likely to stay with you and to refer you to others. That really is the most effective advertising there is.
This site is under construction
The 6 ways to keep our clients:
We listen - It's simple really. When you listen to your client, you know what they want. We never go into a project while assuming that we know what's best. We always listen first. You might want to do things different, or the interpretation of what is on paper might be wrong. Listening helps us to see the overall picture and allows making suggestions to improve things.
We are personal - (You don't have to be your client's best friend to be personal.) We'd like to know first names and the face behind the voice. We like to meet, to chat and discuss your wants and needs.
We don't make any promises we can't keep - Isn't that important in any line of business? Still we hear it every day. Promises, promises. Most people 'Over Promise and Under Deliver'. That's where it usually ends. We 'Say What We Do - and We Do What We Say'. And... the professionals we selected are the same way.
We go the extra mile - We all know that no one can work for free in this business. But putting in some extra time is always appreciated. Those little extra things you might not expect will go a long way. We believe in 'Give a little - Gain a lot'.
We're open and honest - What we do is 'People Work'. And where people work, sometimes mistakes are made. When something goes wrong, we tell our clients right away. We take responsibility for what we do and offer solutions or alternatives. Good relationships are built upon the courage to acknowledge a problem and the ability to solve it.
We're good in what we do - Our highly trained staff is well qualified and skilled to provide excellent results for your clients.
Projects On Spec - On Time - On Budget
Resulting in a better ROI for your company. Yes, small hinges can swing big doors.